"Great service employees very helpful "
"It is always a good time at cycle gear only way to make it better is if you could ride your bike in the store. Friendly no pressure staff, always there to help if needed."
"staff is always helpful. gear that I purchased very happy with "
"Great selection and plenty of staff to help you out with questions. Will shop again!"
"CycleGear is a great place to pick up motorcycle gear at a good price. I have always been provided great customer service at this location. "
"I finally found the Bilt Roadrunner gloves that would match my new Bilt jacket and pants, but they were too small and my size wasn't available. So I asked if I could have them ordered and was happy to hear that they could. 2 people helped me. One to set up the order then one who looked up the price. The gloves were on sale for $5.99. A great Christmas present to stick in my stocking. When I got to the front register to pay for them, along with my new Bilt Dexters, I was met with disbelief when the gloves rung up as $5.99. A very short girl with alot of make-up, from another register, saw the transaction and said I could not have the gloves for that price. When they pulled up the UPC code it said $5.99. She was determined to charge me more by making us wait while she hunted down the two other employees that help me order the gloves. This not only wasted our time but others who were waiting in line as well. They are not expensive gloves to begin with and it kind of ruined the experience of finding exactly what I wanted at a great deal. When she returned she finally said with disgust "ok we will go ahead and sell them to you for that price" making me feel like the bad guy. My wife and I have bought all of our gear from this one store and have always been treated like valuable customers. Now not so much.
Sorry for complaining, I just thought someone should know.
SO#023A0000036003 Receipt #186324"
"The staff provide excellent service every time I visit. The only down side is the parking at this store stinks!"
"The manager customer service was great! He really knows what hes doing! Thanks!"
"Always find what I'm looking for, and the price is usually decent. Had to return some items, and no problem!"
"Bought a jacket off of the website, and it showed up completely wrong - they sent me a women's in purple, while I had ordered a men's in black. I called the shop, and the tech told me to come by and exchange it. They didn't have the correct version in stock, but were able to order it and I was able to pick it up at my leisure. Everyone I talked to was helpful, personable, and made sure the jacket fit me to my liking before I left the shop."
"Drove 30 minutes to check out some jackets and bought one that was on clearance. The tag was the incorrect size (it did not match the actual jacket tag) so I had to return it. No trying to get me a different jacket for the same price and same size...just a return. Was hoping they would offer me the same deal for similar style jackets but no. I left with a -431$ charge to my CC for a return."
"The staff and prices are awesome !!! Great deals and great people !!!
"
"This helemt is perfect, no other one has fit so well. And it was only 99.99! Sedici rocks! Oh and the customer service was just right."
"1 of the best helmets I've worn"
"They were very quick to get what I needed and very nice at check out.no overselling, very simple"